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Terms & Conditions

Meat No Veg Online Trading Terms

1. Definitions
In these conditions “we” (and similar terms) means Meat No Veg Ltd, company number 07577886, whose registered office (and contact address) is at 40 West Market Buildings, London Central Markets Smithfield, London EC1A 9PS and “you” (and similar terms) means the person to whom confirmation of the order is addressed.

2. The contract between us
2.1    We must receive payment of the whole of the price for the goods that you order before your order can be accepted.  Once payment has been received by us, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form.  Our acceptance of your order brings into existence a legally binding contract between us.

3. Price
3.1    The prices payable for goods that you order are as set out in our website.

3.2     You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations.  Our delivery charges and the locations to which we deliver are set out in our website. 

4. Right for you to cancel your contract

4.1    We are a wholesaler and distributor of fresh poultry, meat and game.  Due to the nature of our business, we regret that you cannot cancel your contract with us as goods which are cut to your specifications and/or are perishable.

5. Cancellation by us
5.1    We reserve the right not to accept your offer to purchase goods from us (or to cancel the contract) if: we have insufficient stock to deliver the goods you have ordered; we do not deliver to your area; or one or more of the items that you ordered was listed at an incorrect price.

5.2    If we cancel your contract we will notify you by e-mail and will credit to your account any sum deducted by us from your payment card as soon as possible but in any event within 30 days of your order.  We will not be obliged to offer any additional compensation for disappointment suffered or consequential losses.

6.    Delivery of goods to you

6.1    We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

6.2    Delivery will be made by third party courier.  If you have indicated, when placing your order, that we may deliver the goods to a specified neighbour if you are not available to take delivery of the goods, then delivery to that neighbour shall constitute delivery to you under the terms of this agreement.

6.3    You will become the owner of the goods and risk in the goods passes when they have been delivered to you.

7.    Liability
7.1    If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 12 hours of the delivery of the goods in question.

7.2    If you do not receive the goods ordered, we shall have no liability to you unless you notify us in writing of the problem within 24 hours following the intended delivery date of the goods.

7.3    If you notify a problem to us under clauses 7.1 or 7.2 above, our only obligation will be, at your option: to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way we choose.

7.4    To the extent permitted by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.

7.5    Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

8.    General
8.1    Notices - Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address as set out above and all notices from us to you will either be displayed on our website or sent to you by e-mail.

8.2    Events beyond our control - We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

8.3    Invalidity - If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

8.4    Third party rights - No person who is not a party to this agreement has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.  

8.5    Governing law - The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

8.6    Entire agreement - These terms and conditions, together with our current website prices, delivery details and contact details, set out the whole of our agreement relating to the supply of goods to you by us.  Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us.  Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

9.    Data Protection
9.1    We may use your personal information (“the Information”) to inform you about products and services which may be interest to you.

9.2    If we transfer the Information to any agent located outside of the European Economic Area for the purpose of facilitating business, we will use our reasonable endeavours to ensure that the Information is kept confidential.

9.3    You can tell us in writing not to transfer the Information as set out above.  Further details about the uses to which the Information will be put are available upon written request.